Applied AI studio · Belo Horizonte, Brazil

AI that takes repetitive work off your team.

We build custom AI agents, automations and integrations for customer support, sales, documents and internal routines. And we keep looking after everything once it’s live.

Free first call, straight with the founder.

AuroraCustomer support · onlineAI agent
  1. Hi! My order 4821 hasn’t arrived yet. Could you check?
  2. Order 4821 looked up in the ERP
  3. Hi Marina! Order 4821 left yesterday and is already with the carrier. Delivery is scheduled for tomorrow.
  4. Great. And what if I need a different size?
  5. No problem. I’ve logged the exchange and passed it to Ana on our team. She’ll reply here later today.
  6. Exchange logged in the CRM
Example: AI customer support on WhatsApp

Where AI can start working in your business

We begin with the process that takes up most of your team’s time. These are the most common starting points.

Customer support on WhatsApp, website and email

An agent that answers questions, checks orders and books appointments at any hour, using your company’s own information. When it isn’t sure, it hands the conversation to someone on your team with a summary ready.

Good for stores, clinics, schools and service businesses that answer the same questions all day.

Document processing

Invoices, contracts, bills and forms read automatically, with the data checked and entered into your system. Your team only reviews what the AI flags as uncertain.

Good for finance, purchasing, legal and admin teams.

Sales and follow-up

Every new lead gets an answer right away, is qualified with the right questions and lands in your CRM. Follow-ups go out on time without depending on anyone’s memory.

Good for sales teams that lose deals to slow replies.

Integrations and reporting

ERP, CRM, spreadsheets and online store sharing data on their own, with no copy and paste. Your numbers arrive up to date in a dashboard management actually uses.

Good for companies with information scattered across several systems.

We also build

  • Internal assistants that answer from your company’s documents
  • Custom software when no off-the-shelf tool fits
  • Care and maintenance for automations and agents you already run

What happens behind every answer

The AI works inside your company’s rules: it checks your systems, records what it did and brings in a person when it should.

Channels

Where the conversation or the document arrives.

  • WhatsApp
  • Website
  • Email

AI agent

Understands the request, finds the answer in your company’s information and decides the next step within the rules you agreed on.

Your systems

Looks up and records data straight in your tools. No copy and paste.

  • ERP
  • CRM
  • Spreadsheets

Your team

Sensitive or uncertain cases go to a person, with the history and a summary.

Ongoing care

We monitor errors, cost and answer quality, and adjust whenever needed. That’s what keeps the AI working.

Want to see this with your own processes?

Book a free call

How we work

From the first call to a system that runs every day, you always know what is happening.

  1. Call

    You tell us what takes up your team’s time. We point out what is worth automating, and what isn’t.

  2. Proposal

    Scope, price and deliverables in writing, before any work starts.

  3. Build

    We start with what pays off first. You test it with real cases and approve each delivery.

  4. Ongoing care

    Once it’s live, we stay responsible: we monitor, fix and improve it.

Who looks after your project

Loyfus is an engineering studio in Belo Horizonte, Brazil, founded by Luiz Felipe Penha, a software developer with experience in mobile apps, web systems, APIs and integrations.

You talk directly to the person who designs and builds your solution, and that same person looks after it once it’s live.

  • No middlemen

    You talk to the person writing the code, from the first call to delivery.

  • The code is yours

    The system, the data and the documentation belong to your company. If you ever want another team to take over, they can.

  • Responsible after launch

    Monitoring, fixes and improvements stay with us.

  • Data handled with care

    We follow Brazil’s data protection law (LGPD) and use providers in Brazil whenever possible.

Questions we often hear

Do we need to be using AI already?

No. Most projects start from a process that is done by hand today. We help you choose where to begin.

How much does it cost?

It depends on what is being automated and how many systems are involved. After the first call, which is free, you get a written proposal with scope and price.

What if the AI gets something wrong?

Every solution has limits agreed with you. Anything sensitive or uncertain goes to a person on your team, and we keep tracking answer quality after launch.

Does it work with the tools we already use?

In most cases, yes. We integrate with WhatsApp, email, spreadsheets, CRMs and ERPs, so you don’t have to switch providers.

Is our data safe?

We handle data under Brazil’s data protection law (LGPD), with cloud providers that encrypt data in transit and, whenever possible, servers in Brazil. The details are in the Privacy Policy.

Are we locked in?

No. The code and the data belong to your company, with documentation so another team can take over if you want.

Tell us what takes up your team’s time

The first call is free, with no commitment. We reply within 48h, by email or WhatsApp.

What happens next

  1. We read your message and reply to set up a call.
  2. On the call, we learn how the process works today and tell you honestly whether AI will help.
  3. If it makes sense, you get a written proposal.
Who repliesLuiz Felipe Penha, founder and lead engineer

Prefer WhatsApp? +55 31 99531-7127

Prefer email? hello@loyfus.com.br